SUPPORT PLANS

We have many flexible tech support plans to make sure your usage of our software and systems is always fast and easy.

We are only a phone call away for simple issues and if the problems become complicated, we are able to diagnose and fix problems on your computer using the internet. Having 18 years in the carding and tracking business means that there are few problems which we have not seen, and we're proud to say that we have solved 99.9 of all problems quickly and reliably. Our tech support services have been independently rated at the 96+ percent satisfaction level (available on request). Also, we don't only deal with software issues, but we take a turnkey solution approach and diagnose and fix issues with your printer, camera, signature tablet, scanner, or other peripherals.

In addition to tech support, we can also offer contracts which include maintenance, which refers to your ability to download at any time the latest release of software. This small annual payment insures that you are always up-to-date with the latest and most reliable software release, and insures that you will never need to purchase your software ever again.

Sample Annual Tech Support Contracts

Carding Maintenance and Tech Support for Colleges, K12, and Dealers
Tracking Maintenance and Tech Support for Colleges, K12, and Dealers